Privacy Policy

At Tidy Trees London, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services or visit our website.

1. Information We Collect

We may collect and process the following personal data:

• Name
• Contact information (e.g. email address, phone number, home address)
• Details of your enquiry or project requirements
• Any other information you choose to provide

We collect this information when you:

• Fill out a contact form on our website
• Communicate with us via email or phone
• Request a quote or a site visit

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries
• Provide quotes and schedule site visits
• Deliver our tree care services
• Improve our customer service
• Comply with legal or regulatory obligations

We do not sell or share your personal data with third parties for marketing purposes.

3. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined above or as required by law.

4. Data Security

We are committed to ensuring your information is secure. We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse.

5. Your Rights

Under UK data protection law (including GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (in certain circumstances)
• Object to or restrict our processing of your data
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at:

Email: [Insert Email Address]

Phone: [Insert Phone Number]

6. Cookies

Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.